BetJOE is committed to endorsing respnsible gaming as a policy of customer care and social responsibility. We believe it is our responsibility to you, our customers, to ensure that you enjoy your wagering experience on our site, while remaining fully aware of the social and financial harms associated with problem gambling.
Gambling should be treated as a fun pastime, and not as a means to generate income. Whilst the majority of the population can treat gambling as recreation and spend only what they can afford to risk, for some it can be more difficult. In order to maintain control of your gambling habits we remind you to always consider the following points:
If you are concerned that gambling has had a negative impact on your life or someone else's then the following questions may help you find out.
The more questions that you answer "yes" to, the more likely it is that you are having difficulties with your gambling. To speak with someone who can give you advice and support, please contact one of the organisations detailed below under Gambling Counselling Organisations.
Should you need to take a break from gambling, we provide a self-exclusion facility which can be activated by contacting Support. Self-exclusion means that your account will remain closed for a minimum period of 1 week, and will not be reactivated under any circumstances during the exclusion period. This is the major difference to a standard account closure request. A written request (after 1 week has elapsed) is required before account re-opening can be considered.
GamCare, the leading authority providing counselling, advice and practical help in addressing the social impact of gambling in the UK, can be visited at: www.gamcare.org.uk. Its confidential helpline is: 0845 6000 133. Non-UK residents can contact GamCare for details of International support organisations.
Gamblers Anonymous is a fellowship of men and women who have joined together to do something about their own gambling problem and help other compulsive gamblers do the same. There are regional fellowships around the world. The Gamblers Anonymous international service site is at: www.gamblersanonymous.org.uk.
Gambling Therapy provides support and counselling for anyone adversely affected by gambling. Members of the Gambling Therapy Team operates from locations both within the UK and internationally. Its site can be accessed at: www.gamblingtherapy.org
It is illegal for anyone under the age of 18 to open an account or to gamble on BetJoe. BetJoe takes its responsibilities in this regard very seriously. We carry out age verification checks on all customers who use payment mechanisms which are available to under 18s and additionally perform random age verification checks on customers using other forms of funding mechanisms.
Please note than anyone under the age of 18 found to be using the site will have any winnings forfeited and may also be reported to the police.
Filtering solutions allow parents to regulate access to the internet, based on chosen criteria. Parents can use filters to prevent their children from accessing, amongst other things, gambling websites. If you share your computer with friends or family who are under the legal age to register or bet with our site, or have requested self-exclusion from gambling sites, please consider parental filtering solutions such as:
Net Nanny&trade: www.netnanny.com; CyberPatrol: www.cyberpatrol.com